Question 1

Do I need a diagnosis before booking?

Accepted Answer

No. Our assessment helps clarify your current challenges and guides you toward the right support pathway. Should you require a formal diagnosis, our multilingual clinical psychologists are fully equipped to conduct standard clinical evaluations and testing.

Question 2

What happens during a mental health assessment?

Accepted Answer

We discuss your concerns, symptoms, history, stressors, lifestyle, emotional patterns and goals. Where suitable, questionnaires or screening tools may also be used.

Question 3

Will I receive a care plan?

Accepted Answer

You will receive guidance on the most suitable next steps. Depending on your needs, this may include therapy, further testing, neuro-regulation support, nutraceutical planning, lifestyle recommendations or referral.

Question 4

Do I need DNA or gut testing?

Accepted Answer

Not always. These tests are only recommended if they provide valuable, personalized insights for your care plan. However, if you experience gut-brain axis issues—such as IBS, ASD, ADHD, or ADD—testing is highly recommended to help tailor your support.

Question 5

Can I book this if I am not sure what service I need?

Accepted Answer

Yes. This is one of the best starting points if you are unsure. The assessment helps us guide you toward the right pathway.

Question 6

How do I book a Mental Health Assessment & Care Plan?

Accepted Answer

You can book through the appointment or WhatsApp button on this website. Our team will guide you through the next step.

Question 7

Can I reschedule or cancel my appointment?

Accepted Answer

Yes. If you need to reschedule or cancel, please contact us as early as possible through WhatsApp or your booking channel so we can help you manage the appointment smoothly. Any fees or notice periods may depend on the service booked, and our team will confirm the relevant details for you.

Question 8

What should I expect at my first consultation?

Accepted Answer

Your first consultation is a calm, confidential space for us to understand what has been happening for you. We will usually discuss your concerns, health history, lifestyle, goals and any relevant assessment findings. From there, we can suggest the most suitable next steps, which may include therapy, testing, neuro-regulation support, nutraceutical planning or a coordinated care pathway.

Question 9

Where can I get a proper mental health assessment in Kuala Lumpur?

Accepted Answer

A structured assessment is the first step toward an accurate diagnosis and treatment plan. My 360 Wellness Hub in Kuala Lumpur conducts thorough mental health assessments before building a personalised care plan, helping clients avoid guesswork when starting their mental health journey.

Question 10

What actually happens during a mental health assessment?

Accepted Answer

An assessment usually involves structured interviews, questionnaires, and sometimes standardised testing to understand symptoms and history. My 360 Wellness Hub in Kuala Lumpur uses this process to design an individual care plan, ensuring each client's treatment matches their specific mental health needs.

Question 11

What is the difference between a psychiatric and psychological assessment?

Accepted Answer

A psychiatric assessment focuses on diagnosis and possible medication, while a psychological assessment looks more at cognitive and emotional functioning. My 360 Wellness Hub in Kuala Lumpur offers both routes, tailoring the mental health assessment to whatever the client's situation requires.

Question 12

How long does a mental health assessment usually take to complete?

Accepted Answer

Assessments can range from a single session to a few visits, depending on complexity. My 360 Wellness Hub in Kuala Lumpur typically completes initial mental health assessments within one to two sessions before moving clients into a structured care plan.

Question 13

What should I do if I need urgent mental health support?

Accepted Answer

If you are in immediate danger, at risk of harming yourself or someone else, or experiencing a medical emergency, please call 999 or go to the nearest emergency department right away. Our services are designed for planned outpatient support, and we can help with assessment and care planning for non-emergency concerns.

Question 14

What should I bring or prepare for my first appointment?

Accepted Answer

You do not need to prepare anything perfectly. If available, it helps to bring any previous reports, medication or supplement lists, recent test results, and a few notes about your main concerns. Most importantly, come as you are — we will guide the conversation gently and clearly.

Question 15

How do I know whether to start with therapy, assessment, or neuro-regulation support?

Accepted Answer

You do not need to decide on your own. In your first consultation, we review your concerns, history, and goals, then recommend the most suitable pathway. That may include therapy, further assessment, neuro-regulation support, nutraceutical planning, or a coordinated combination of services.

Question 16

Do I need a referral to book a consultation with 360 Wellness Hub?

Accepted Answer

No, you can book directly with us. A referral is not required. If you already have previous reports, a diagnosis, or a letter from another practitioner, you are welcome to bring them so we can understand your background more fully.

Question 17

Can you book with us without a referral or diagnosis?

Accepted Answer

Yes. You do not need a referral or formal diagnosis to book with us. If you are unsure where to start, our team will help you with an initial consultation and guide you to the most suitable next step.

Question 18

What should I prepare for my first consultation?

Accepted Answer

You do not need to prepare perfectly. It can help to note your main concerns, any current medication or supplements, relevant reports or test results, and a brief timeline of what you have been experiencing. Most importantly, come as you are — we will guide the conversation gently.

Question 19

How long does a first mental health consultation usually take?

Accepted Answer

A first consultation usually gives us enough time to understand your concerns, history and goals without feeling rushed. The exact duration depends on the service booked, but we will let you know the expected length when your appointment is confirmed.

Question 20

Can a partner or family member be involved in my care pathway?

Accepted Answer

Yes, where clinically appropriate and with your consent. Some clients benefit from involving a partner or family member in part of the process, especially when support at home is important. We will always respect your privacy and work in a way that feels safe and supportive for you.

Question 21

What should I prepare before my first consultation?

Accepted Answer

You do not need to prepare perfectly. If helpful, bring a short list of your main concerns, any relevant medical or psychological history, current medications or supplements, and any previous test results. Most importantly, come as you are — our role is to listen carefully and guide you with clarity and care.

Question 22

What happens during my first consultation at 360 Wellness Hub?

Accepted Answer

Your first consultation is a calm, private space for us to understand what you are experiencing and what you hope to achieve. We will review your concerns, history, lifestyle and any relevant assessment findings, then discuss the most suitable next steps, whether that is therapy, neuro-regulation support, testing, or a coordinated care plan. You do not need to arrive with all the answers — we will guide the process with you.

Question 23

Do I need a referral or diagnosis before booking with you?

Accepted Answer

No, you do not need a referral or a formal diagnosis to start with us. You can book directly, and our team will help assess what support is most appropriate, whether that is therapy, an assessment, neuro-regulation support or another care pathway.

Question 24

What happens during my first consultation at 360 Wellness Hub?

Accepted Answer

Your first consultation is a calm, confidential conversation where we listen to your concerns, history, goals and current symptoms. Depending on the service, we may also use screening tools or recommend further testing so we can build a personalised care plan that suits your needs.

All Frequently Asked Questions

Do I need a diagnosis before booking?

What happens during a mental health assessment?

Will I receive a care plan?

Do I need DNA or gut testing?

Can I book this if I am not sure what service I need?

How do I book a Mental Health Assessment & Care Plan?

Can I reschedule or cancel my appointment?

What should I expect at my first consultation?

Where can I get a proper mental health assessment in Kuala Lumpur?

What actually happens during a mental health assessment?

What is the difference between a psychiatric and psychological assessment?

How long does a mental health assessment usually take to complete?

What should I do if I need urgent mental health support?

What should I bring or prepare for my first appointment?

How do I know whether to start with therapy, assessment, or neuro-regulation support?

Do I need a referral to book a consultation with 360 Wellness Hub?

Can you book with us without a referral or diagnosis?

What should I prepare for my first consultation?

How long does a first mental health consultation usually take?

Can a partner or family member be involved in my care pathway?

What should I prepare before my first consultation?

What happens during my first consultation at 360 Wellness Hub?

Do I need a referral or diagnosis before booking with you?

What happens during my first consultation at 360 Wellness Hub?

360 Wellness Hub Sdn Bhd (1341725-U)
2-2B, 2nd Floor, Wisma Lifecare,
No. 5 Jalan Kerinchi, Bangsar South,
59200 Kuala Lumpur, W.P.

© Rev June 2026 360 Wellness Hub. All rights reserved.

360wellnesshub@gmail.com

+60123300415

All Frequently Asked Questions

Do I need a diagnosis before booking?

What happens during a mental health assessment?

Will I receive a care plan?

Do I need DNA or gut testing?

Can I book this if I am not sure what service I need?

How do I book a Mental Health Assessment & Care Plan?

Can I reschedule or cancel my appointment?

What should I expect at my first consultation?

Where can I get a proper mental health assessment in Kuala Lumpur?

What actually happens during a mental health assessment?

What is the difference between a psychiatric and psychological assessment?

How long does a mental health assessment usually take to complete?

What should I do if I need urgent mental health support?

What should I bring or prepare for my first appointment?

How do I know whether to start with therapy, assessment, or neuro-regulation support?

Do I need a referral to book a consultation with 360 Wellness Hub?

Can you book with us without a referral or diagnosis?

What should I prepare for my first consultation?

How long does a first mental health consultation usually take?

Can a partner or family member be involved in my care pathway?

What should I prepare before my first consultation?

What happens during my first consultation at 360 Wellness Hub?

Do I need a referral or diagnosis before booking with you?

What happens during my first consultation at 360 Wellness Hub?

360 Wellness Hub Sdn Bhd (1341725-U) 2-2B, 2nd Floor, Wisma Lifecare, No. 5 Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, W.P.

© Rev June 2026 360 Wellness Hub. All rights reserved.

360wellnesshub@gmail.com

+60123300415

360 Wellness Hub Sdn Bhd (1341725-U)
2-2B, 2nd Floor, Wisma Lifecare,
No. 5 Jalan Kerinchi, Bangsar South,
59200 Kuala Lumpur, W.P.