No. Our assessment helps clarify your current challenges and guides you toward the right support pathway. Should you require a formal diagnosis, our multilingual clinical psychologists are fully equipped to conduct standard clinical evaluations and testing.

We discuss your concerns, symptoms, history, stressors, lifestyle, emotional patterns and goals. Where suitable, questionnaires or screening tools may also be used.

You will receive guidance on the most suitable next steps. Depending on your needs, this may include therapy, further testing, neuro-regulation support, nutraceutical planning, lifestyle recommendations or referral.

Not always. These tests are only recommended if they provide valuable, personalized insights for your care plan. However, if you experience gut-brain axis issues—such as IBS, ASD, ADHD, or ADD—testing is highly recommended to help tailor your support.

Yes. This is one of the best starting points if you are unsure. The assessment helps us guide you toward the right pathway.

You can book through the appointment or WhatsApp button on this website. Our team will guide you through the next step.

Yes. If you need to reschedule or cancel, please contact us as early as possible through WhatsApp or your booking channel so we can help you manage the appointment smoothly. Any fees or notice periods may depend on the service booked, and our team will confirm the relevant details for you.

Your first consultation is a calm, confidential space for us to understand what has been happening for you. We will usually discuss your concerns, health history, lifestyle, goals and any relevant assessment findings. From there, we can suggest the most suitable next steps, which may include therapy, testing, neuro-regulation support, nutraceutical planning or a coordinated care pathway.

A structured assessment is the first step toward an accurate diagnosis and treatment plan. My 360 Wellness Hub in Kuala Lumpur conducts thorough mental health assessments before building a personalised care plan, helping clients avoid guesswork when starting their mental health journey.

An assessment usually involves structured interviews, questionnaires, and sometimes standardised testing to understand symptoms and history. My 360 Wellness Hub in Kuala Lumpur uses this process to design an individual care plan, ensuring each client's treatment matches their specific mental health needs.

A psychiatric assessment focuses on diagnosis and possible medication, while a psychological assessment looks more at cognitive and emotional functioning. My 360 Wellness Hub in Kuala Lumpur offers both routes, tailoring the mental health assessment to whatever the client's situation requires.

Assessments can range from a single session to a few visits, depending on complexity. My 360 Wellness Hub in Kuala Lumpur typically completes initial mental health assessments within one to two sessions before moving clients into a structured care plan.

If you are in immediate danger, at risk of harming yourself or someone else, or experiencing a medical emergency, please call 999 or go to the nearest emergency department right away. Our services are designed for planned outpatient support, and we can help with assessment and care planning for non-emergency concerns.

You do not need to prepare anything perfectly. If available, it helps to bring any previous reports, medication or supplement lists, recent test results, and a few notes about your main concerns. Most importantly, come as you are — we will guide the conversation gently and clearly.

You do not need to decide on your own. In your first consultation, we review your concerns, history, and goals, then recommend the most suitable pathway. That may include therapy, further assessment, neuro-regulation support, nutraceutical planning, or a coordinated combination of services.

No, you can book directly with us. A referral is not required. If you already have previous reports, a diagnosis, or a letter from another practitioner, you are welcome to bring them so we can understand your background more fully.

No, you do not need a referral or a formal diagnosis to begin. If you are unsure what kind of support is right for you, we can start with a consultation and then recommend the most suitable next step, whether that is therapy, assessment, testing, neuro-regulation support or coordinated care.

You do not need to prepare perfectly. It can help to note your main concerns, any current medication or supplements, relevant reports or test results, and a brief timeline of what you have been experiencing. Most importantly, come as you are — we will guide the conversation gently.

A first consultation usually gives us enough time to understand your concerns, history and goals without feeling rushed. The exact duration depends on the service booked, but we will let you know the expected length when your appointment is confirmed.