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Counselling

Counselling is a collaborative effort between
the counsellor and client.

360wellness counselling

Individual, couple, and group - clinical and professional counselling services.

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Professional counselors help clients -

  • identify goals and potential solutions to problems that cause emotional turmoil;

  • seek to improve communication and coping skills;

  • strengthen self-esteem;

  • promote behavior change and optimal mental health.

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Counselling may help those who are struggling in the world. Marriage Counselling Malaysia

 

They may help them to deal with personal issues such as the loss of a job or a divorce. This can be a very stressful time for anyone.

 

A counsellor can help the person to get back on their feet and feel empowered and stronger than ever.

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Would this be the right service for you?

Counselling, like psychotherapy, is also a form of talk therapy. Counselling psychology is a psychological specialty that encompasses research and applied work in several broad domains: counselling process and outcome; supervision and training; career development and counselling; and prevention and health. Some unifying themes among counselling psychologists include a focus on assets and strengths, person–environment interactions, educational and career development, brief interactions, and a focus on intact personalities.

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To see positive results, a person will usually need to understand the need for change and be willing to follow the treatment plan as the specialist advises. They will also need to find a suitable counsellor or therapist that they can trust.

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Differences Between Psychotherapy and Counselling.

There are more similarities between counselling and psychotherapy than there are differences.

The term “counselling” was first coined by Carl Rogers to differentiate a more skill-based professional approach to talk therapy in comparison to psychotherapy which at that time was practiced mainly by medical doctors. Thus, counselling is more grounded in the Rogerian approach that promotes a more collaborative counsellor-client stance, unlike psychotherapy which takes on a more authoritative therapeutic approach.


Counselling is effective for these issues;

Professional counsellors help clients identify goals and potential solutions to problems which cause emotional turmoil; seek to improve communication and coping skills; strengthen self-esteem; and promote behaviour change and optimal mental health.

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Counselling is effective for these mental health issues:

Anxiety Disorders

Mood Disorders

Psychotic Disorders

Eating Disorders

Personality Disorders

Post-Traumatic Stress Disorders
 

Types of Counselling Approaches

Depending on the approach used by the therapist, a wide range of techniques and strategies can be used. Almost all types of counselling involve developing a therapeutic relationship, communicating, and creating a dialogue, and working to overcome problematic thoughts or behaviours.

The choice of therapy type depends on the patient’s particular issues and circumstances and his or her preference. Counsellors may combine elements from different approaches to best meet the needs of the person receiving treatment. Some of the more popular approaches are:

Cognitive Behavioural Therapy (CBT) 

Psychodynamic or Psychoanalytic Therapy 

Person-cantered Therapy

Behavioural Counselling

Humanistic Counselling

Constructionist Counselling

Systemic Counselling

 

The Different Types of Counsellors

Just as the different types of counselling span a wide range, so do the different types of counsellors.

Below are some of the specialist fields. Counsellors all share the same desire to help people live happier and more fulfilling lives by overcoming challenges and moving past setbacks, whether they’re mental, social, or behavioural.

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Behavioural Disorder Counsellor

There are behavioural disorder counsellors who work to reduce negative behaviours and point patients toward positive behaviours. These negative behaviours could involve substance abuse, self-harm, gambling, or weight loss or gain, among many others.

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Family and Marriage Counsellor

Family and marriage counselling is invaluable to couples and families who need guidance to get through tough times. family and marriage counsellors help patients process their emotions, behaviours, and reactions in their relationships, whether between spouses, siblings, or even friends and co-workers.

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Mental health Counsellor.

Mental health counsellors work with clients to address specific issues affecting their mental well-being, such as depression, anxiety, or low self-esteem. This type of counsellor will also often collaborate with other mental health professionals including doctors and social workers and set clients up with community resources like support groups.

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School and Child Counsellor.

School and child counsellors help children and adolescents deal with emotional and mental issues so that they can develop in the healthiest ways possible. Since school is a big part of a child’s life, school counsellors are essential in this development and handle academic, personal, and social problems that children might face. Beyond childhood, school counsellors continue to play a role in career and college counselling.

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Conflict Resolution Counsellor.

These are specialists who help resolve disputes and ease stresses in relationships, leading to better communication and mutual respect. Conflict resolution counsellors also help mediate in situations where the stakeholders are unable to calmly discuss issues together.

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Grief and Loss Counsellor.

These are counsellors who can help people get over their losses and grief in a more resilient and healthy manner. Usually, those who undergo grief and loss counselling gain a better quality of life after the sessions.

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Substance Abuse (Addiction) Counsellor.

These are counsellors who specialises in the assessment, diagnosis and treatment of substance use disorders and they often work with drug rehabilitation centres.

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Child Abuse Therapist.

These are counsellors who specialises in the treatment of children who has been abused.

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Trauma Counsellor.

These are counsellors who treats people who shows symptoms of trauma or who have been diagnosed with post-traumatic stress disorders (PTSD). 

 

Therapy Sessions

Therapy may be conducted in an individual, family, couple, or group setting, and can help both children and adults. At 360 Wellness Hub, the first six sessions are typically held once a week or once every two weeks. The case will be reassessed to see if further sessions are necessary after every six sessions. In majority of the cases, no more than six sessions are needed.

Both patient and therapist need to be actively involved in psychotherapy. The trust and relationship between a person and his/her therapist are essential to working together effectively and benefiting from counselling.

Counselling can be short-term (a few sessions), dealing with immediate issues, or long-term (months or years), dealing with chronic and complex issues such as personality disorders or substance abuse issues that has comorbidity with other underlying psychiatric and psychological issues. The goals of treatment and arrangements for how often and how long to meet are planned jointly by the patient and therapist.

Confidentiality is a basic requirement of all talk therapy including counselling. Also, although patients share personal feelings and thoughts, intimate physical contact with a counsellor is never appropriate, acceptable, or useful.

 

Counselling and Adjunct Treatment

Counselling is often applied in combination with medication to treat mental health conditions. In some circumstances, medication may be clearly useful, and in others, psychotherapy and/or counselling may be the best option. For many people combined medication and/or psychotherapy and counselling treatment is better than either alone. Healthy lifestyle improvements, such as good nutrition, regular exercise, and adequate sleep, can be important in supporting recovery and overall wellness.

 

How to Get the Most Out of Counselling

The efficacy of therapy can vary depending on a wide range of factors. The nature and severity of your problem will play a role, but there are also things you can do to get the most out of your sessions, including:

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Being honest with your counsellor: Don't try to hide problems or feelings. Your goal is to show up as your true self without trying to hide aspects of your personality that you might be afraid to reveal.

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Feeling your feelings: Don't try to hide negative or distressing emotions such as grief, anger, fear, or jealousy. Talking about these feelings within the context of therapy can help you understand them better.

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Being open to the process: Work on forming an open and genuine therapeutic alliance with your therapist. Some research suggests that therapy is most effective when you feel a connection with the mental health professional treating you.

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Attending your sessions: Life gets busy but try to stick to your treatment plan and scheduled appointments as best you can. 

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Doing the work: If your therapist assigns homework to work on outside of your sessions, make an effort to finish it before the next session.

 

Does Counselling in Malaysia Work?

Research shows that most people who receive counselling experience symptom relief and are better able to function in their lives. About 75 percent of people who enter psychotherapy or counselling show some benefit from it. Psychotherapy and counselling has been shown to improve emotions and behaviours and to be linked with positive changes in the brain and body. The benefits also include fewer sick days.

  • What is your condition of sales?
    These Conditions of Sale apply to all purchases from and govern the sale of all products and services on my360Wellnesshub.com. Please read these Conditions of Sale carefully before placing an order with my360wellnesshub.com. Each time you purchase from my360wellnesshub.com, you agree: To waive all rights to claim punitive, incidental, or consequential damages, injunctive relief, any other damages including legal fees, and any and all rights to have damages multiplied or otherwise increased. MY360WELLNESSHUB.COM SHALL NOT BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY IN ARBITRATION OR OTHERWISE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS, PERSONAL INJURY (INCLUDING DEATH) AND PROPERTY DAMAGE OF ANY NATURE WHATSOEVER. IN NO EVENT SHALL MY360WELLNESSHUB.COM'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES AND LOSSES FOR ANY CAUSE OF ACTION EXCEED THE AMOUNT PAID BY YOU FOR YOUR PRODUCT(S). MONOLITHNUTRITION.COM DISCLAIMS, AND YOU WAIVE, ALL EXPRESS OR IMPLIED PRODUCT-RELATED REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. THIS DISCLAIMER DOES NOT APPLY TO MANUFACTURER PRODUCT WARRANTIES (IF ANY). RETURNS: Please review to our Refund Policy which applies to all products sold on my360wellnesshub.com. My360wellnesshub.com may evaluate a customer’s account, order and return history, and has the right to refuse services and/or prevent a customer from placing future orders on my360wellnesshub.com. CLEARANCE AND PROMOTIONAL ITEMS AND SERVICES: All clearance items are final sale and may not be returned. No price adjustments are applicable on the clearance items/services or other non-clearance items/services on current or prior sales. PRODUCT AND SERVICE INFORMATION: We are passionate about great services, products and solutions and this should be evident from being competent, accountable, and transparent with all services and product information displayed on my360wellnesshub.com. However, we understand that errors and different information both in terms of factual as well as expression of an actual product may differ from its packaging displayed on my360wellnesshub.com. All product information in this website should be used for information purposes only. Ingredients may also be subject change. DO NOT RELY SOLELY ON THE INFORMATION ON THIS WEBSITE. IT IS IMPORTANT TO ALWAYS READ PRODUCT LABELS, WARNINGS AND ADHERE TO THE DIRECTIONS ON THE PRODUCT LABEL BEFORE USE. PRICING AND AVAILABILITY: We do our best to ensure product availability. Availability may be listed on individual product pages and we cannot be more specific beyond what is stated there. As an order is processed, we will inform you by email as soon as possible if any products you order turn out to be out of stock. SHIPPING: We take great measures to ensure all products are professionally and carefully packed and shipped out swiftly. Please note that unless otherwise stated on the website, delivery estimates are just that, though we strive for the timely delivery. We cannot guarantee third party courier services and their delivery times, and therefore estimates should not be relied upon as such. In rare cases, products may be damaged during shipment by third party courier services, and we cannot be held liable for any items that are damaged during shipment. All orders are shipped on business days from Monday to Friday, excluding public holidays within Malaysia. MISCELLANEOUS: We reserve the right to make changes to these Conditions of Sale at any time and without any notice. You will be subject to the Conditions of Sale in effect at the time of your purchase. CORPORATE ADDRESS: 360 WELLNESS HUB SDN BHD 2-2B, 2 FLOOR, WISMA LIFECARE, NO 5 JALAN KERINCHI, BANGSAR SOUTH 59200, KL EMAIL US AT 360wellnesshub@gmail.com Or GET IN TOUCH with us here.
  • Privacy Policy
    We respect your privacy and here’s how we value and protect your data. If you are a customer, newsletter subscriber, and visitor of my360wellnesshub.com, this policy applies to you. We respect and are responsible in ensuring good, ethical, and legal use of data for your privacy in order to facilitate and ensure a positive, safe and engaging experience on my360wellnesshub.com. 1.1 OUR RESPONSIBILITIES If you are a customer, newsletter subscriber, and visitor of my360wellnesshub.com, we act as the "data controller" of personal data. This means we determine how and why your data are processed. 1.2 YOUR RESPONSIBILITIES Please do read this Privacy Policy to know your rights. If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting all information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Privacy Policy. We ask for and collect the following personal information about you when you use my360wellnesshub.com’s website, which is necessary to facilitate activities between you and us, for example, placing an order, subscribing to our newsletter, participating in sweepstakes, access to a rewards program, or to allow us to comply with various legal obligations. Without this information, we may not be able to provide you with all of the requested services. 2.1. HOW WE USE THE INFORMATION YOU PROVIDE TO US • ACCOUNT INFORMATION: When you sign up for a my360wellnesshub.com account, we require certain information such as your first and last/family name, email address, username, and password. You may also provide optional information as part of your my360wellnesshub.com profile, including additional contact information, location, etc. • ORDER INFORMATION: When you place an order on our website, we may request that you provide additional information such as your billing and shipping addresses and contact phone number. • PAYMENT INFORMATION: To facilitate processing of payments on our website, we require you to provide certain financial information, for example, your credit or debit card number. Payment card numbers are not stored by my360wellnesshub.com. • COMMUNICATIONS WITH MY360WELLNESSHUB.COM: When you communicate with my360wellnesshub.com via our website, email, or live chat, we collect information about your communication and any information you choose to provide. • ESSENTIAL COOKIES: Certain tags or cookies are necessary in order for my360wellnesshub.com’s website to operate correctly. These essential cookies are further described in our Cookies Policy. 2.2. HOW WE USE THE INFORMATION WE GET FROM YOUR USE OF OUR WEBSITE AND SERVICES When you use my360wellnesshub.com’s website, we automatically collect information, including personal information, about the services you use and how you use them, such as information about how you use or interact with our website, view or interact with our ads and content, and information about your computer or mobile device.This information may include: • USAGE INFORMATION: We collect information about your interactions with our website and mobile applications such as the pages or content you view, searched, and interacted with on my360wellnesshub.com’s website. • DEVICE INFORMATION: We automatically collect device information when you access our website, even if you have not created a MonolithNutrition.com account or logged in. That information includes, among other things: your IP address, operating system version, device type, system and performance information, and browser type. Additionally, certain services include a unique application number. This number and information about your installation may be sent to MonolithNutrition.com when you install or uninstall a certain service or when a service periodically contacts our servers, such as for updates. • LOG DATA: Like most websites today, My360wellnesshub.com’s server keeps log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including IP addresses, internet service providers, files viewed on our website, operating system versions, device type, and timestamps. • LOCAL STORAGE: My360wellnesshub.com may collect and store information, including personal information, locally on your device using mechanisms such as browser web storage and application data caches. • LOCATION INFORMATION: When you use our services, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience for things such as personalised content, language preferences, advertising, or search results. Most mobile devices allow you to control or disable the use of location services. Most likely, these controls are located in the device’s settings menu; however, if you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer. 360 Wellness Hub Sdn Bhd may also collect this information even when you are not using our apps if this connection is enabled through your settings or device permissions. • COOKIES AND SIMILAR TECHNOLOGIES: My360wellnesshub.com may set and access cookies on your computer. We may also set and access device identifiers which may include your IP address, user agent information (e.g., browser version, OS type, and version), and device-provided identifiers. My360wellnesshub.com also lets other trusted businesses – such as payment service providers – use cookies or similar technologies for advertising, analytics, and research purposes on some of My360wellnesshub.com’s website. • PAYMENT TRANSACTION INFORMATION: My360wellnesshub.com, including its payment service provider, collects information related to your payment transactions through our website or mobile applications, including the payment instrument used, date and time, payment amount, payment instrument expiration date, and billing post code. This information is essential for facilitating orders and purchases between you and My360wellnesshub.com for provision of payment services. WHEN AND HOW WE COLLECT DATA If you are only a visitor to our website, please know that we do not collect any personal data before you request a demo of Bearer. From the moment you request a demo of Bearer, we start collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically. Here’s when and how we do this: Here at my360wellnesshub.com, we store and process information in order to provide, improve, and develop my360wellnesshub.com’s website and services through: • Enabling you to access and use this website. • Operating, protecting, improving, and optimising my360wellnesshub.com’s web services and experience, such as by performing analytics and conducting research, part of which may include contacting you via the contact information you have provided to us. • Offering you a personalised experience by, among other things, ranking search results or showing customised ads based on your searches, interests, and preferences. • Contacting you via contact information you have provided to us regarding order information, product information, shipping status, subscription status, or other my360wellnesshub.com account related questions or support. • Enabling you to access and use our relating online payment services to place orders or sign up for subscriptions. • Providing customer service via convenient avenues such as website live chat, chat messenger, email, or phone. • Sending you service or support messages. 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Additionally, we impose strict restrictions on how our partners can use and disclose the data we provide. We have summarized how we share the information we collect below. COMPLIANCE WITH LAWS, RESPONDING TO LEGAL REQUESTS, PREVENTING HARM, AND PROTECTION OF RIGHTS My360wellnesshub.com may disclose your information, including personal information, to courts, law enforcement, or governmental authorities, or authorised third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary to: (i) comply with our legal obligations; (ii) comply with legal process and to respond to claims or demands asserted against MonolithNutrition.com; (iii) respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability; (iv) to enforce and administer our Terms of Use or other agreements; (v) protect the rights, property, or personal safety of Monolith Nutrition, its employees, or members of the public. SERVICE AND TECHNOLOGY PROVIDERS My360wellnesshub.com uses a variety of third-party service providers to help us provide services related to the my360wellnesshub’s website and our services. Service providers may be located inside or outside of Malaysia. For example, services providers may help us: (i) conduct fraud prevention and risk assessments; (ii) perform product development, maintenance, and debugging; (iii) provide customer service, advertising, payment, and transactional services; (iv) help us track website analytics, such as conversion and traffic metrics; and (v) verify information against public databases. My360wellnesshub.com may need to share your information, including personal information, in order to ensure the adequate performance of our contract with you (e.g., name and billing address to complete a transaction and ship your order). We enter into confidentiality and data processing terms with third-party service providers to ensure they comply with high levels of confidentiality and best practices in privacy and security standards. SECURITY We are continuously implementing and updating robust administrative, technical, and physical security measures to help protect your data and information against unauthorised access, loss, destruction, or alteration. Some of the safeguards we use to protect your information include firewalls and data encryption, compliance certifications, information access control, and thorough security and breach response policies and procedures. In the event of any actual or suspected unauthorised use of your my360wellnesshub.com account, please contact us. We are always ready to assist. SAFETY OF MINORS Parental supervision on the Internet is important and the safety of minors is paramount. Use of my360wellnesshub.com’s website is not intended for and may not be used by individuals under the age of 13. All purchases by minors should be made on a valid parent or guardian account and within adult supervision. my360wellnesshub.com does not knowingly collect personal data from minors or allow them to register accounts. If it comes to our attention that we have collected personal data from a minor, we may delete this information without notice. If you have reason to believe that this has occurred, please contact us for assistance. YOUR RIGHT TO KNOW AND ACCESS YOUR PERSONAL INFORMATION At any time, you may submit a verifiable request for information regarding the: (a) categories of your personal data we collect and use; (b) purposes for which categories of personal data are collected or used by my360wellnesshub.com; (c) categories of sources from which we collect personal data; and (d) specific pieces of personal data we have collected about you. 8.1. RIGHT TO EQUAL SERVICE MonolithNutrition.com is against discrimination and everyone may exercise their privacy rights. 8.2. RIGHT TO DELETE YOUR PERSONAL INFORMATION You may submit a verifiable request to close your account here at my360wellnesshub.com and we will delete personal data about you that we have collected. 8.3. RIGHT TO REQUEST THAT YOUR PERSONAL INFORMATION NOT BE SOLD We reiterate our commitment to customer privacy and that my360wellnesshub.com is not in the business of selling personal data of our users or customers. CHANGES TO THIS PRIVACY POLICY My360wellnesshub.com reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the my360wellnesshub.com website. If its changes are significant, we may also provide you with notice of the modification by email or get your consent, as required by law. If you disagree with the revised Privacy Policy, you may cancel your my360wellnesshub.com Account. If you do not cancel your account, your continued access or use of the my360wellnesshub.com website will constitute acceptance of a revised Privacy Policy.
  • Refund Policy
    A satisfied customer is worth value in gold! Purchase of Products If you are not satisfied with your purchase and are unhappy with your order, we want to absolutely make it right! Contact us within 7 days of your purchase and we will work to arrange a full refund or credit your account with a 360 Wellness Hub e-Gift card equal to the value of your product. Our products and refund policy are subject to our Conditions of Sale. Clearance items are final sale and may not be returned nor eligible for price adjustments. We welcome you to reach out to us if you have any questions or need further clarification! Purchase of Services Once you have received in full our services, there will not be any refund made. Services rendered are non-refundable.
  • Is it worth paying for coaching?
    While you can certainly work toward your goals on your own, there are several reasons why paying for a coach is worth the money. Working with a qualified coach can: Help you discover what's holding you back and find the motivation to move forward. Challenge your assumptions; help you find truth and meaning.
  • What is the difference between a coach and a counsellor?
    Counselling has a broader focus and helps with cognitive, behavioural and emotional issues. Coaching has a more specific focus e.g. on managing staff or a company better.
  • How do I pick the coach?
    Pick the coach according to the area that you need help with e.g. executive coaching, lifestyle coaching, business coaching etc. Coach needs to be expert in the area that they are coaching.
  • Are life coaches worth the money?
    Research shows that most people who has employed a life coach, finds that it improves their lives for the better and they are generally positive about the coaching experience.
  • How many sessions do I need?
    We usually tell our patients that they would notice improvement after the first session and usually for common issues, no more than 3 to 6 sessions are needed to resolved the presenting issues.
  • Do you conduct family therapy?
    Yes. Besides individual and couple sessions, we also do family and group sessions. When people find it hard to talk openly and honestly with one another without fear, it is time for therapy. Our therapist-mediator can help people discuss difficult topics. Mediation counselling helps reopen proper communication channels between members of the group.
  • How much does the session cost?
    We are transparent about our charges. Our charges do not contain any hidden charges. Our standard fees are fixed and published. You can find out more about our fee structure here: my360wellnesshub.com/services. Because we provide faster results, in fewer sessions, our lifetime cost are often lower than our competitors.
  • Do have therapist that speaks Mandarin? Malay? Tamil?
    Our therapists are comfortable with multi-culturalism, differences in religion, and sexual orientation. Currently we have therapists that speaks English, Mandarin plus other localised Chinese dialects, and Malay. Please call our hotline to find out more.
  • Do you accept credit card payment?
    Yes we accept most major credit and debit cards. For online session, payment can be made via Paypal.
  • What do I have to prepare before the session?
    You may need to answer some questions to give us an idea of your presenting issue, and when you come in for your session, do remove all jewellery and wear something loose and comfortable.
  • Do you have a stay-in SUD and executive stress rehab?
    We only conduct office-based rehab for addiction and executive stress in Malaysia. However, we are affiliated to a stay-in rehab in Thailand and can arrange for the patient to be admitted.
  • Are the sessions private and confidential?
    Yes. All sessions are private and confidential. However, the client can request for someone to sit in on the sessions. The therapist and 360 Wellness Hub will not provide any information about the client or the sessions without a written consent from the client.
  • How long are each session?
    Sessions ranges between 60 to 120 minutes. Usually sessions do not exceed more than 2 hours.
  • Are charges by the session or by the hour?
    our therapists charge by the hour but for some programs the charges are by session.
  • Do I have to see the therapist weekly? What is the period between sessions?
    It depends on the therapist and the issues involved, but usually the sessions are held every 2 weeks and as the recovery progress, every 3-4 weeks and once we move into maintainance, 2-4 times a year.
  • Conditions of Sales
    These Conditions of Sale apply to all purchases from and govern the sale of all products and services on my360Wellnesshub.com. Please read these Conditions of Sale carefully before placing an order with my360wellnesshub.com. Each time you purchase from my360wellnesshub.com, you agree: To waive all rights to claim punitive, incidental, or consequential damages, injunctive relief, any other damages including legal fees, and any and all rights to have damages multiplied or otherwise increased. MY360WELLNESSHUB.COM SHALL NOT BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY IN ARBITRATION OR OTHERWISE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS, PERSONAL INJURY (INCLUDING DEATH) AND PROPERTY DAMAGE OF ANY NATURE WHATSOEVER. IN NO EVENT SHALL MY360WELLNESSHUB.COM'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES AND LOSSES FOR ANY CAUSE OF ACTION EXCEED THE AMOUNT PAID BY YOU FOR YOUR PRODUCT(S) OR SERVICES. MYWELLNESSHUB.COM DISCLAIMS, AND YOU WAIVE, ALL EXPRESS OR IMPLIED PRODUCT-RELATED REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. THIS DISCLAIMER DOES NOT APPLY TO MANUFACTURER PRODUCT WARRANTIES (IF ANY). RETURNS: Please review to our Refund Policy which applies to all products sold on my360wellnesshub.com. My360wellnesshub.com may evaluate a customer’s account, order and return history, and has the right to refuse services and/or prevent a customer from placing future orders on my360wellnesshub.com. CLEARANCE AND PROMOTIONAL ITEMS AND SERVICES: All clearance items are final sale and may not be returned. No price adjustments are applicable on the clearance items/services or other non-clearance items/services on current or prior sales. PRODUCT AND SERVICE INFORMATION: We are passionate about great services, products and solutions and this should be evident from being competent, accountable, and transparent with all services and product information displayed on my360wellnesshub.com. However, we understand that errors and different information both in terms of factual as well as expression of an actual product may differ from its packaging displayed on my360wellnesshub.com. All product information in this website should be used for information purposes only. Ingredients may also be subject change. DO NOT RELY SOLELY ON THE INFORMATION ON THIS WEBSITE. IT IS IMPORTANT TO ALWAYS READ PRODUCT LABELS, WARNINGS AND ADHERE TO THE DIRECTIONS ON THE PRODUCT LABEL BEFORE USE. PRICING AND AVAILABILITY: We do our best to ensure product availability. Availability may be listed on individual product pages and we cannot be more specific beyond what is stated there. As an order is processed, we will inform you by email as soon as possible if any products you order turn out to be out of stock. SHIPPING: We take great measures to ensure all products are professionally and carefully packed and shipped out swiftly. Please note that unless otherwise stated on the website, delivery estimates are just that, though we strive for the timely delivery. We cannot guarantee third party courier services and their delivery times, and therefore estimates should not be relied upon as such. In rare cases, products may be damaged during shipment by third party courier services, and we cannot be held liable for any items that are damaged during shipment. All orders are shipped on business days from Monday to Friday, excluding public holidays within Malaysia. MISCELLANEOUS: We reserve the right to make changes to these Conditions of Sale at any time and without any notice. You will be subject to the Conditions of Sale in effect at the time of your purchase. CORPORATE ADDRESS: 360 WELLNESS HUB SDN BHD 2-2B, 2 FLOOR, WISMA LIFECARE, NO 5 JALAN KERINCHI, BANGSAR SOUTH 59200, KL EMAIL US AT 360wellnesshub@gmail.com Or GET IN TOUCH with us at +6012 3300415.
  • Privacy Policy
    We respect your privacy and here’s how we value and protect your data. If you are a customer, newsletter subscriber, and visitor of my360wellnesshub.com, this policy applies to you. 1. We respect and are responsible in ensuring good, ethical, and legal use of data for your privacy in order to facilitate and ensure a positive, safe and engaging experience on my360wellnesshub.com. 1.1 OUR RESPONSIBILITIES If you are a customer, newsletter subscriber, and visitor of my360wellnesshub.com, we act as the "data controller" of personal data. This means we determine how and why your data are processed. 1.2 YOUR RESPONSIBILITIES Please do read this Privacy Policy to know your rights. If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting all information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Privacy Policy. 2. We ask for and collect the following personal information about you when you use my360wellnesshub.com’s website, which is necessary to facilitate activities between you and us, for example, placing an order, subscribing to our newsletter, participating in sweepstakes, access to a rewards program, or to allow us to comply with various legal obligations. Without this information, we may not be able to provide you with all of the requested services. 2.1. HOW WE USE THE INFORMATION YOU PROVIDE TO US • ACCOUNT INFORMATION: When you sign up for a my360wellnesshub.com account, we require certain information such as your first and last/family name, email address, username, and password. You may also provide optional information as part of your my360wellnesshub.com profile, including additional contact information, location, etc. • ORDER INFORMATION: When you place an order on our website, we may request that you provide additional information such as your billing and shipping addresses and contact phone number. • PAYMENT INFORMATION: To facilitate processing of payments on our website, we require you to provide certain financial information, for example, your credit or debit card number. Payment card numbers are not stored by my360wellnesshub.com. • COMMUNICATIONS WITH MY360WELLNESSHUB.COM: When you communicate with my360wellnesshub.com via our website, email, or live chat, we collect information about your communication and any information you choose to provide. • ESSENTIAL COOKIES: Certain tags or cookies are necessary in order for my360wellnesshub.com’s website to operate correctly. These essential cookies are further described in our Cookies Policy. 2.2. HOW WE USE THE INFORMATION WE GET FROM YOUR USE OF OUR WEBSITE AND SERVICES When you use my360wellnesshub.com’s website, we automatically collect information, including personal information, about the services you use and how you use them, such as information about how you use or interact with our website, view or interact with our ads and content, and information about your computer or mobile device.This information may include: • USAGE INFORMATION: We collect information about your interactions with our website and mobile applications such as the pages or content you view, searched, and interacted with on my360wellnesshub.com’s website. • DEVICE INFORMATION: We automatically collect device information when you access our website, even if you have not created a MonolithNutrition.com account or logged in. That information includes, among other things: your IP address, operating system version, device type, system and performance information, and browser type. Additionally, certain services include a unique application number. This number and information about your installation may be sent to MonolithNutrition.com when you install or uninstall a certain service or when a service periodically contacts our servers, such as for updates. • LOG DATA: Like most websites today, My360wellnesshub.com’s server keeps log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including IP addresses, internet service providers, files viewed on our website, operating system versions, device type, and timestamps. • LOCAL STORAGE: My360wellnesshub.com may collect and store information, including personal information, locally on your device using mechanisms such as browser web storage and application data caches. • LOCATION INFORMATION: When you use our services, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience for things such as personalised content, language preferences, advertising, or search results. Most mobile devices allow you to control or disable the use of location services. Most likely, these controls are located in the device’s settings menu; however, if you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer. 360 Wellness Hub Sdn Bhd may also collect this information even when you are not using our apps if this connection is enabled through your settings or device permissions. • COOKIES AND SIMILAR TECHNOLOGIES: My360wellnesshub.com may set and access cookies on your computer. We may also set and access device identifiers which may include your IP address, user agent information (e.g., browser version, OS type, and version), and device-provided identifiers. My360wellnesshub.com also lets other trusted businesses – such as payment service providers – use cookies or similar technologies for advertising, analytics, and research purposes on some of My360wellnesshub.com’s website. • PAYMENT TRANSACTION INFORMATION: My360wellnesshub.com, including its payment service provider, collects information related to your payment transactions through our website or mobile applications, including the payment instrument used, date and time, payment amount, payment instrument expiration date, and billing post code. This information is essential for facilitating orders and purchases between you and My360wellnesshub.com for provision of payment services. 3. WHEN AND HOW WE COLLECT DATA If you are only a visitor to our website, please know that we do not collect any personal data before you request a demo of Bearer. From the moment you request a demo of Bearer, we start collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically. Here’s when and how we do this: Here at my360wellnesshub.com, we store and process information in order to provide, improve, and develop my360wellnesshub.com’s website and services through: • Enabling you to access and use this website. • Operating, protecting, improving, and optimising my360wellnesshub.com’s web services and experience, such as by performing analytics and conducting research, part of which may include contacting you via the contact information you have provided to us. • Offering you a personalised experience by, among other things, ranking search results or showing customised ads based on your searches, interests, and preferences. • Contacting you via contact information you have provided to us regarding order information, product information, shipping status, subscription status, or other my360wellnesshub.com account related questions or support. • Enabling you to access and use our relating online payment services to place orders or sign up for subscriptions. • Providing customer service via convenient avenues such as website live chat, chat messenger, email, or phone. • Sending you service or support messages. To provide a personalised experience and improve our advertising and marketing We hate spam and prefer to receive information and advertising that actually are of interest to us. Information we collect helps us to provide a customised and targeted user-experience such as: • Sending promotional messages, marketing, advertising, and other information of interest. There will be an option for you to opt out of receiving these communications at any time by clicking on the “unsubscribe” link in relating emails. • Personalising, measuring, and improving advertising to be more tailored to your interests in our products, reading and information content found in this website. • Administering rewards, contests, sweepstakes, referral programs, surveys, or other promotional activities or events sponsored or managed by my360wellnesshub.com. We do not share data with third party business entities. We are not in the business of selling our customers’ data or personal information to others. Additionally, we impose strict restrictions on how our partners can use and disclose the data we provide. We have summarized how we share the information we collect below. 4. COMPLIANCE WITH LAWS, RESPONDING TO LEGAL REQUESTS, PREVENTING HARM, AND PROTECTION OF RIGHTS My360wellnesshub.com may disclose your information, including personal information, to courts, law enforcement, or governmental authorities, or authorised third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary to: (i) comply with our legal obligations; (ii) comply with legal process and to respond to claims or demands asserted against MonolithNutrition.com; (iii) respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability; (iv) to enforce and administer our Terms of Use or other agreements; (v) protect the rights, property, or personal safety of Monolith Nutrition, its employees, or members of the public. 5. SERVICE AND TECHNOLOGY PROVIDERS My360wellnesshub.com uses a variety of third-party service providers to help us provide services related to the my360wellnesshub’s website and our services. Service providers may be located inside or outside of Malaysia. For example, services providers may help us: (i) conduct fraud prevention and risk assessments; (ii) perform product development, maintenance, and debugging; (iii) provide customer service, advertising, payment, and transactional services; (iv) help us track website analytics, such as conversion and traffic metrics; and (v) verify information against public databases. My360wellnesshub.com may need to share your information, including personal information, in order to ensure the adequate performance of our contract with you (e.g., name and billing address to complete a transaction and ship your order). We enter into confidentiality and data processing terms with third-party service providers to ensure they comply with high levels of confidentiality and best practices in privacy and security standards. 6. SECURITY We are continuously implementing and updating robust administrative, technical, and physical security measures to help protect your data and information against unauthorised access, loss, destruction, or alteration. Some of the safeguards we use to protect your information include firewalls and data encryption, compliance certifications, information access control, and thorough security and breach response policies and procedures. In the event of any actual or suspected unauthorised use of your my360wellnesshub.com account, please contact us. We are always ready to assist. 7. SAFETY OF MINORS Parental supervision on the Internet is important and the safety of minors is paramount. Use of my360wellnesshub.com’s website is not intended for and may not be used by individuals under the age of 13. All purchases by minors should be made on a valid parent or guardian account and within adult supervision. my360wellnesshub.com does not knowingly collect personal data from minors or allow them to register accounts. If it comes to our attention that we have collected personal data from a minor, we may delete this information without notice. If you have reason to believe that this has occurred, please contact us for assistance. 8. YOUR RIGHT TO KNOW AND ACCESS YOUR PERSONAL INFORMATION At any time, you may submit a verifiable request for information regarding the: (a) categories of your personal data we collect and use; (b) purposes for which categories of personal data are collected or used by my360wellnesshub.com; (c) categories of sources from which we collect personal data; and (d) specific pieces of personal data we have collected about you. 8.1. RIGHT TO EQUAL SERVICE MonolithNutrition.com is against discrimination and everyone may exercise their privacy rights. 8.2. RIGHT TO DELETE YOUR PERSONAL INFORMATION You may submit a verifiable request to close your account here at my360wellnesshub.com and we will delete personal data about you that we have collected. 8.3. RIGHT TO REQUEST THAT YOUR PERSONAL INFORMATION NOT BE SOLD We reiterate our commitment to customer privacy and that my360wellnesshub.com is not in the business of selling personal data of our users or customers. 9. CHANGES TO THIS PRIVACY POLICY. My360wellnesshub.com reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the my360wellnesshub.com website. If its changes are significant, we may also provide you with notice of the modification by email or get your consent, as required by law. If you disagree with the revised Privacy Policy, you may cancel your my360wellnesshub.com Account. If you do not cancel your account, your continued access or use of the my360wellnesshub.com website will constitute acceptance of a revised Privacy Policy.
  • Refund Policy
    A satisfied customer is worth value in gold! If you are not satisfied with your purchase and are unhappy with your order, we want to absolutely make it right! Contact us within 7 days of your purchase and we will work to arrange a full refund or credit your account with a 360 Wellness Hub e-Gift card equal to the value of your product. Our products and refund policy are subject to our Condition of Sales. Clearance items are final sale and may not be returned nor eligible for price adjustments. We welcome you to reach out to us if you have any questions or need further clarification!
  • What therapeutic programs do you have?
    We have programs for some specialized issues such as: 1-session program for quit smoking, 10 sessions neurostimulation program for memory improvement, 3 sessions grief and loss sessions, 10 sessions CBT therapy for addiction and others specialist programs such as diabetes reversal. Talk to our therapist about our programs.
  • How much does a psychologist cost per hour in Malaysia?
    Psychologists like counsellors typically charge by the hour and the hourly rates usually range between 350-850 per hour.
  • How can I get psychological help in Malaysia?
    You can google or contact 360 Wellness Hub +60327792700.
  • What exactly does a psychotherapist do?
    Psychotherapists provide psychological assessment, diagnosis and treatment.
  • How much does a mental health diagnosis cost in Malaysia?
    Mental health diagnosis takes times and few sessions with the therapist. Fee can range between RM850-3500.
  • How much does a mental health diagnosis cost in Malaysia?
    Mental health diagnosis takes times and few sessions with the therapist. Fee can range between 850-3500
  • Do you offer online counselling Malaysia?
    Yes. While face to face therapy consultation is most effective, online counselling does have its merits as well. We can also do marriage counselling online if a physical consultation is difficult to do.
  • Is it better to see a counselor or therapist?
    For general health and wellness issues it is best to consult a counsellor. Also, if you are concern about your privacy and confidentiality, it is best to talk to a counsellor since privacy and confidentiality is the cornerstone of all counselling sessions. The difference between counsellors and therapist must also be taken into account. Minimum requirements for counsellors is a masters degree in counselling. There are no stringent academic requirements for therapists.
  • Is therapy covered by insurance?
    Certain insurer do cover a certain number of counselling sessions. It's best to call your insurance provider and ask them if your policy covers it.
  • What is the difference between a Counsellor and a therapist?
    A therapist is a general term to address anyone who provides counselling, psychotherapy or other forms of therapy. A counsellor is someone who has completed a masters in counselling degree.
  • Does hypnotherapy really work?
    Hypnotherapy is the only modality that targets the subconscious and unconscious mind and so for some chronic issues and gut-based issues like irritable bowel syndrome, hypnotherapy is considered the best treatment option.
  • Is there a difference between hypnosis and hypnotherapy?
    When hypnosis is used for therapy, it is known as hypnotherapy.
  • Does insurance cover hypnosis?
    Depends on the insurer, please ask your insurer.
  • How much is hypnosis per hour?
    Hypnotherapy fees ranges from RM150 to 3500 per session.

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