Start Here: How to Close a B2C Sale
STEP 1
Choose the right product
Use the product guide below to recommend GutPro, MCT Pro, the Gut-Brain Reset Bundle, DNA testing, or 16S stool testing.
STEP 5
Confirm the sale with admin
After the customer pays, WhatsApp the customer’s name and your Agent Code to the admin team.
STEP 2
Explain the benefit clearly
Use the approved pitch scripts provided on this page. Learn more. Attend our sales training sessions.
STEP 3
Send correct payment link
Ask the customer to include your Agent Code during checkout.
STEP 4
Confirm the sale with admin
After the customer pays, WhatsApp the customer’s name and your Agent Code to the admin team.
Commission Table
Product Recommendation Guide
-
For gut health, bloating, digestion and microbiome support
Recommend: GutPro Maintenance / Optimisation / Restoration -
For energy, brain fuel, low-carb support and mental performance
Recommend: MCT Pro -
For customers who want both digestion and energy support
Recommend: Gut-Brain Reset Bundle -
For customers who want deeper biological insight
Recommend: Clinical DNA Test -
For customers with gut-brain, digestion, inflammation or microbiome concerns
Recommend: 16S rRNA Stool Test
Approved Customer Pitch Scripts
-
Hook:
“Instead of guessing what your body needs, start with targeted gut-brain support.” -
Problem:
“Many people struggle with bloating, low energy, brain fog, cravings or poor digestion. Often, the gut and brain need to be supported together.” -
Solution:
“GutPro supports gut health with green banana powder and probiotics, while MCT Pro provides clean fuel to support energy and mental clarity.” -
Close:
“Separately, GutPro and MCT Pro are RM560. With the Gut-Brain Reset Bundle, you get both for RM480 and save RM80.”
Customer Payment Links
Instructions for agents:
-
Copy the correct payment link.
-
Send it to your customer with your Agent Code.
-
Remind the customer to enter your Agent Code at checkout.
-
WhatsApp admin after payment for cross-verification.
Gut-Brain Reset Bundle WhatsApp Script
Example:
"Hi, here is the payment link for the Gut-Brain Reset Bundle. It includes 1x GutPro and 1x MCT Pro for RM480. Please enter my Agent Code: [YOUR CODE] during checkout so the order can be tracked correctly."
TEST KITS PAY LINKS:
-
Clinical DNA Test: https://www.my360wellnesshub.com/_paylink/AZ7JYSt2
-
16S rRNA Stool Test: https://www.my360wellnesshub.com/_paylink/AZ7JabA7
NOOTROPICS PAY LINKS:
-
MCT Pro: https://www.my360wellnesshub.com/_paylink/AZ7JaEvn
-
GutPro Optimisation : https://www.my360wellnesshub.com/_paylink/AZ7JbGWx
-
GutPro Maintenance: https://www.my360wellnesshub.com/_paylink/AZ7Jcjdq
-
GutPro Restoration: https://www.my360wellnesshub.com/_paylink/AZ7JcwVt
-
RK Xero -Pain Relief: https://www.my360wellnesshub.com/_paylink/AZ7Jc-i9
How Sales Are Tracked
Online Payment
Customer pays via website → Enters Agent Code → Order is tagged → Commission tracked
Cash / Manual Payment
Agent collects payment → Agent submits B2C Order Form → Admin verifies → Commission tracked
After every sale
WhatsApp admin with:
-
Customer name
-
Product ordered
-
Agent Code
-
Payment method
Commission Payout Schedule
To accommodate laboratory processing times and bank clearance windows, commissions are distributed on a predictable, fixed monthly schedule:
-
Monthly Cut-off: The final day of every calendar month.
-
Payout Day: The 7th of the following month via Direct Bank Transfer. Please ensure your banking details are submitted to our accountant, Emily, at 360wellnesshub@gmail.com.
-
Sales Dashboards: If you require a formal breakdown of your sales performance before payout day, simply drop a quick message to our admin team.
💡 Agent Pro-Tip: Don't leave your earnings to chance! The moment you close a B2C client or a B2B clinic, send a quick WhatsApp text to the 360 Wellness Admin Team with the client's name. We will cross-verify and lock it into the system for you instantly.
Manual B2C Order Form >>
Use this form when:
-
The customer pays you directly by cash or bank transfer
-
The customer cannot use the website checkout
-
You are submitting the order on behalf of the customer
-
You need admin to verify a special payment arrangement
-
Do not use this form if the customer has already paid through the website checkout using your Agent Code. In that case, just WhatsApp admin for cross-verification.
WHATSAPP US
Responsible Selling Guidelines
Agents must not claim that any product, test or supplement can diagnose, treat, cure or prevent disease.
Agents may explain that 360 Wellness Hub provides practitioner-guided wellness support, gut-brain health products, DNA testing, gut microbiome testing and personalised wellness guidance.
For customers with medical conditions, medication use, pregnancy, severe symptoms or complex mental health concerns, refer them to 360 Wellness Hub for professional consultation before recommending products.
This protects the company and guides agents to sell responsibly.